Effective Date: Jne 10, 2025
Clear guidelines for refunds, cancellations, and processing fees
Last updated: May 29, 2025
At Updateflights, we strive to offer transparent and fair policies for all our valued customers. Please carefully read the cancellation and refund terms below before making a booking:
Cancellation and refund terms vary based on the specific product or service purchased (e.g., flights, hotels, packages, or visa services).
Detailed cancellation terms are provided at the time of booking for each service.
By completing a booking, you agree to the specific terms and conditions associated with that product or service.
All cancellation requests require a minimum processing time and are subject to the terms applicable to the product/service booked.
Refund timelines may vary. For most hotel bookings, it may take 10 to 15 U.S. business days for the refund to reflect in your account once approved.
Unlike many agencies that charge multiple hidden fees, Updateflights charges a simple flat cancellation fee of $60 USD per traveler, in addition to any charges levied by hotels, airlines, or service providers.
In cases where the provider (such as a hotel or airline) charges additional penalties or offers only partial refunds, those terms will apply as stated at the time of booking.
Some bookings may be marked as non-refundable (such as discounted flights, promotional hotel rates, or certain holiday packages). These are not eligible for any refund after the cancellation deadline has passed.
Visa fees are non-refundable under any circumstances, as decisions are solely at the discretion of the respective Embassy or Consulate.
The above refund timelines serve as general guidelines and do not bind Updateflights to any fixed timeline for crediting the refund amount.
Delays may occur depending on the service provider’s processing time, payment gateway, or financial institution.
* All refund claims are subject to approval and verification by the concerned third-party service
provider.
* Updateflights reserves the right to amend or update this policy at any time without prior notice.